Jones Cyber Security Solutions

Get in Touch, We’re Here to Secure Your Digital Experience

Get in Touch

We're Here to Help

Have questions or need support? Reach out to our team, and we’ll be happy to assist you with all your cyber security needs. Whether you need technical assistance or have inquiries about our services, we’re just a message away!

Phone Number

855-716-2542

Location

1215 K St Fl 17 Sacramento, CA 95814 United States

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    FAQ

    Find Answers to Your Common Inquiries About Our Services

    What is the difference between the Basic, Advanced, and Premium plans?
    The Basic plan offers essential protection for personal devices, while the Advanced plan provides additional features like cloud backup and real-time network monitoring. The Premium plan includes all features from the other plans, plus unlimited device protection, advanced firewall, and priority support for businesses and high-level security needs.
    Signs of infection include slower performance, unexpected pop-ups, or unfamiliar applications. If you’re concerned, we recommend running a scan with our anti-virus software for a thorough check.
    It’s important to keep your anti-virus software up-to-date with regular updates, ideally every time the software prompts you to update. This ensures you are protected from the latest threats.
    Yes! Our Advanced and Premium plans allow you to protect multiple devices. For personal use, the Basic plan covers one device, but you can always upgrade to protect more.
    Absolutely. We use encryption and follow best practices in data security to ensure your information remains protected. Your privacy is our top priority.
    If you notice any unusual activity, we recommend running an immediate scan with our software and contacting our support team for further assistance.
    Yes, you can cancel your subscription at any time through your account settings or by reaching out to our customer support team.
    Yes, we offer a free trial of our software, allowing you to experience our protection risk-free before committing to a subscription.